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Frequently asked questions and answers

Here you will find frequently asked questions and answers about our customizing services and desired products.

Questions about customizing

General

Onglaze porcelain

Logo printing glass

Logo engraving glass

Laser branding on hard goods

Printing and embossing menus

Engraving key rings

Logo embroidery

Monogram embroidery

Patches

Printing on textiles

Laser branding on textiles

Cut-to-size & Special sizes

Warranty

What is the warranty or the right of return?

For warranty details and return policy, please refer to our Terms and Conditions.