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Shipping & Delivery
Shipping costs
We deliver worldwide quick and at a low price. The shipping charges depend on your destination. Should your goods be sent in multiple parcels or a subsequent delivery is necessary, you only pay the shipping charges once.
For orders with delivery within Germany and Austria up to €499.99 net we only charge a flat rate of €5.99 net for shipping costs (transport and packaging). From a value of €500.00 net we do not charge shipping costs and deliver within Germany and Austria free of charge.
Shipping by forwarding agency within Germany and Austria
Your order contains items that are shipped by freight forwarding due to their bulkiness or weight (e.g. furniture). For this we charge a flat rate depending on the value of goods.
- Value of goods up to €999.99 net - €29.99 net shipping costs
- Value of goods up to €1,999.99 net - €59.99 € net shipping costs
- Value of goods from €2,000.00 net - €99.99 net shipping costs
Shipping charges other countries:
| Country | Shipping costs | LUSINI / Partner shop |
|---|---|---|
| Belgium | €15.00 | LUSINI Belgium |
| Bulgaria | €25.00 | SBB Group LTD |
| Canada | 30% from the net value of goods | |
| Croatia | €25.00 | LUSINI Hrvatska |
| Cyprus | 15% from the net value of goods | M.S.G. Tradelink LTD |
| Czech Republic | €20.00 | PFAFF-SERVIS spol. s.r.o. |
| Denmark | €15.00 | LUSINI Denmark |
| Estonia | Restatrade OÜ | |
| Finland | Scanzon Group Finland Oy | |
| France | €20.00 | LUSINI France |
| Greece | 10% from the net value of goods | Kapizionis Theodore |
| Hungary | €20.00 | Gasztro Palazzo kft |
| Italy | €15.00 | LUSINI Italy |
| Ireland | 10% from the net value of goods | Tommy Varden Ltd |
| Latvia | €25.00 | |
| Liechtenstein | €25.00 | LUSINI Liechtenstein |
| Lithuania | €25.00 | |
| Luxembourg | €15.00 | LUSINI Luxembourg |
| Malta | 10% from the net value of goods | |
| Netherlands | €15.00 | LUSINI Netherlands |
| Norway | €25.00 | LUSINI Norway |
| Poland | €20.00 | Maria Pilewicz TEDMAR |
| Portugal | €25.00 | LUSINI Portugal |
| Romania | Blue Life SRL | |
| Slovakia | €20.00 | Gastro Palazzo s.r.o. |
| Slovenia | €20.00 | |
| Spain | €20.00 | LUSINI Spain |
| Sweden | €20.00 | LUSINI Sweden |
| Switzerland | €25.00 | LUSINI Switzerland |
| USA | 30% from the net value of goods |
Exempt from these shipping charges are deliveries of furniture and bulky goods. The shipping charges for these goods are for the countries listed above 15% of the net value, but not less than the appropriate country shipping charge from the table above. The shipping charges for any country not listed here, we inform on request in a non-binding offer.
Customs duties (only applies to deliveries outside Europe)
We deliver duty unpaid, i.e. customs fees, charges and other public levies shall be paid by the recipient.
Information on delivery times
If you order several items from us as part of one order, for which different delivery times apply, we will ship the goods in several partial shipments, depending on availability, for which the delivery times indicated for the respective item apply. Additional shipping costs do not apply.
Shipping and delivery address
You can specify a shipping and delivery address different from your invoice address. You have the option to do so in the order process when entering your contact details.